Right of Withdrawal Information
Your Right to Withdraw
You have the right to withdraw from this purchase within 14 days without giving any reason. The withdrawal period is 14 days from the date you, or a third party designated by you (other than the carrier), receive the goods.
To exercise your right to withdraw, you must notify us:
Kiki-Ena (TFB Beyond UG)Blieschendorfer Weg 24
23769 Fehmarn
Telephone: +49 160 97016864
Email: widerruf@kiki-ena.de
via a clear statement (such as a letter sent by post or email) of your decision to withdraw.
What Happens When You Withdraw
If you withdraw from this purchase, we will refund you all payments we have received from you, including delivery costs (except any additional costs resulting from your choice of a delivery method other than the standard delivery we offer at the lowest cost), promptly and no later than 14 days from the date we receive your withdrawal notice.
Withdrawal Form Template
(If you wish to withdraw from this purchase, please complete and return this form.)
- To: Kiki-Ena, [Address]
- I/we hereby withdraw from the purchase agreement for the following goods:
- Ordered on / received on
- Consumer name
- Consumer address
- Signature (only if notifying in writing)
- Date
Exclusions
The right to withdraw does not apply to contracts for the delivery of goods made to your specifications or clearly tailored to your personal needs (such as personalised craft sets with names).